To help service our customers better, MetroNet has implemented a Customer Care Centre which is available to answer any questions you may have regarding our products, your invoice, or to report any network troubles.

The Customer Care Centre can be reached toll-free by calling:

1-888-8METNET (1-888-863-8638)

or

Our customer care specialists will ensure that your questions are answered and your network problems are resolved as quickly as possible.

The Customer Care Centre is open Monday to Friday from 8:00 am to 6:00 pm local time. After hours, weekends and holidays, you can still call 1-888-8METNET to report network troubles. Your message will be dispatched to a technician who will respond within 30 minutes.

We look forward to speaking with you in the near future!